Terms and Conditions (T&C)

Operator:

TOMÁŠ BRABEC, IČO: 73778915

Address: Štefánikova 7235, Zlín 760 01, Czech Republic

Effective from: October 1, 2025

These Terms and Conditions govern the rights and obligations between the operator and customers in connection with the purchase of:

E-books are sold exclusively through external platforms (e.g., Amazon, Apple Books, Google Play Books).
Orders and payments are processed directly on these platforms, in accordance with their own terms and conditions.
The operator does not distribute e-books directly and is not responsible for technical issues related to the operation of third-party platforms.

The program can be ordered through the website www.tomasbrabec.com.
Payment and delivery of this digital service are processed through the Gumroad platform (www.gumroad.com), which provides secure payment processing and digital content delivery.
All transactions are subject to Gumroad’s Terms of Service (www.gumroad.com/terms).
After successful payment, the customer receives a welcome e-mail with a short introductory questionnaire and instructions for sending their first reply.
The program proceeds through a series of written e-mail exchanges (usually 8–10), where the operator responds personally to the customer’s answers.
This service is tailor-made and cannot be cancelled or refunded once payment has been made.

This follow-up program can be ordered through the website www.tomasbrabec.com.
Payment and delivery of this digital service are also processed through the Gumroad platform (www.gumroad.com).
All payments and possible refunds are governed by Gumroad’s Terms of Service (www.gumroad.com/terms).
After successful payment, the customer receives an invitation to send their first monthly update (with a guiding form provided).
The program consists of monthly e-mail exchanges for 6 months.
This service is tailor-made and cannot be cancelled or refunded once payment has been made.

Delivery of e-books is carried out by the respective platform (Amazon, Apple Books, etc.) immediately after purchase.
In case of technical issues, the customer must contact the support service of the platform where the e-book was purchased.

The program starts immediately after successful payment.
The customer receives an initial e-mail with a questionnaire or guidance for the first reply.
All further communication takes place exclusively in writing via e-mail.

As e-books are sold via third-party platforms, any withdrawal, refund, or complaint must be made in accordance with the rules of the platform where the purchase was completed.
The operator is not authorized to handle cancellations or refunds for purchases made through external platforms.

Only personal data necessary for the provision of services are processed: name, surname, and e-mail address.
These data are used exclusively for communication and delivery of the e-mail programs.
Data are stored securely and are not shared with third parties, except for service providers directly involved in the delivery of the service (e.g., payment gateway).
Personal data are not used for marketing or newsletters without explicit consent.

The operator reserves the right to amend these Terms and Conditions.
All legal relations are governed by the laws of the Czech Republic.
Any disputes may be resolved out of court through the Czech Trade Inspection Authority.